Read Our Reviews

Our goal is always 100% satisfaction. See what some of our previous customers had to say about their car buying experience!

  1. Aaron Cook

    Dec 31, 2024

    Great place & staff to help get you in the car you want.

  2. Deborah Massengale

    Aug 03, 2024

  3. Keenan Scott

    Jun 10, 2024

    Went to Action Auto Specialist and worked with a salesman named Jose ...he gave my wife and I excellent service when buying a 2011 dodge ram pickup. I recommend this dealership if you want a excellent vehicle, and great customer service.

  4. Bra ndon

    Mar 19, 2024

    These guys worked with me on buying my new truck. I live 494 miles from them. They worked with me over the phone. Accommodated a 3rd party vehicle inspector on my behalf. When I arrived unforseen mechanical issues arose and to keep me on scedule for my scheduled departure back to Connecticut these guys jumped through a lot of hoops to complete the work by end of business. The owner seems to really want to give a good car to each customer. Thanks for the help guys.

  5. Jake Morgan

    Jan 09, 2024

    I came in today in need of a truck. They quickly lead me through the process and helped me with the entire process. The entire staff is great and very helpful.

  6. Mollie Williams Booth

    Jan 09, 2024

    TJ and his team are the best they worked with my mom getting her a vehicle. Got her a great deal on a spacious car big enough for my cane corso to be comfortable with the family in the vehicle. Definitely coming back to get my own vehicle when I get my license finally.

  7. Shaniya Brown

    Dec 19, 2023

    Great service!!! Boss man Denzel was understanding and helped me even when it was a little tough and my car saleswoman yaya was patient and veryyy helpful even when I was being picky and couldn’t make up my mind lol. I came in a Uber and left in something smoother DEFINITELY A 10 outta 10 and I DO RECOMMEND.

  8. lateshia townsend

    Nov 24, 2023

    Jorge Was the Best He work it out and got us in a car highly recommended to come shop with them

  9. Top Sho4ta

    Nov 22, 2023

    Appreciate the time and patience with Jorge on my new vehicle definitely would recommend people to come

  10. Nijea Brounson

    Nov 21, 2023

    I had an amazing experience working with Action Auto Specialists! If you are a first time buyer this is the place for you! If you want a nice car come see TJ !!!

  11. Darion Dawkins

    Nov 20, 2023

    Great customer service, amazing staff that will help you get your dream car, shout out to tj and jorge they made my dream come true.

  12. Alexis Rodgers

    Nov 20, 2023

    I had a wonderful experience buying a car with TJ and Jorge

  13. Linda Owens

    Nov 18, 2023

    Yanni and the staff did a great job helping Me get into a car they gonna make sure they get you right and get you the car you want...yanni did a great job and very helpful really appreciate her and the staff

  14. Denoy Hamilton

    Nov 18, 2023

    My mans Tj hooked me up walked in same day and drove off with my dream car

  15. Dale Ruperd (Beau)

    Nov 17, 2023

    Evan was awesome to work with and very helpful!

  16. Ferch Lamb

    Nov 17, 2023

    Excelente servicio, Evan fue súper agradable 100% recomendado. Si necesitan a alguien es Evan.

  17. Tameer

    Nov 17, 2023

    Tj and Yannie Looked out for me !! Good service !!

  18. Maria Skinner

    Nov 13, 2023

    Omg today I got my car please please come down and get ur special car .. every one is very friendly and some I would say went you enter the building it feel like home and see Mr Jorge bring kids too it would be like home work out and basketball and pool??????????????10 stars ..

  19. Ben Etheridge

    Nov 10, 2023

    Worked with Evan multiple times. Always top notch, always willing to go the extra mile for me. Will definitely be back!

  20. michelle harris

    Jul 11, 2023

    So I purchased my car on June 23rd after a failed attempt of trying to purchase a vehicle in Richmond VA. I spoke with a nice gentleman by the name of TJ. Let me just say he took GREAT CARE OF ME. The situation I was in was a difficult one to get a car. He made this ENTIRE process easy for me. With the odds against me, I got into a vehicle and was able to keep it :). Now I cannot forget about the gentleman in finance with the locs ( I do apologize I cannot remember the name). He did his thing for real, doing all the behind-the-scenes to ensure I was in a vehicle. I will definitely be back here again. I am sorry it took this long to leave a review. Don't forget about me bald head girl with the rattail.

  21. Kristi Airington

    Jan 25, 2023

    Steven Epstein is ALWAYS super helpful! His knowledge and professionalism are always appreciated.

  22. Angie Thomas

    Dec 11, 2022

    These guys are seriously wonderful. They took such great caring care of me and my husband in an upgrade for wife's Christmas present. They were as happy for me as I was. I highly recommend them. Josh was our super cool salesman......Rock on Josh! And TJ was his super cool backup. Guys you've made this girl beyond happy. So many thanks!

  23. Lovely Mcclendon

    Oct 20, 2022

    Best car buying experience I’ve had so far. Drove off the lot Same day! Plenty of options! Definitely will use them again

  24. Steven Epstein

    Oct 15, 2022

  25. James Franklin

    Oct 07, 2022

    As honest as I can be my experience was pleasant. TJ told me he could get me in a vehicle, and he did. They worked to get me approved and kept me informed throughout entire process. Test drove vehicle’s in my budget, picked one and they handled what needed to be handled. No games or tricks on my behalf so far.

  26. Str8 NoChaser

    Aug 11, 2022

    I came in and Tj got me right where I needed to be! Great salesman, very knowledgeable, and excellent attitude. The whole establishment is amazing and i definitely will be referring ANYBODY who needs nice affordable and reliable vehicles.

  27. Lakin S

    Aug 08, 2022

    TJ was very helpful and worked very hard to get me as close to my budget as possible! The entire team at action auto made my car buying experience a breeze! Thank you Action Auto. Definitely will return in years to come!

  28. Elijah Marks

    Jul 16, 2022

    TJ helped me out so much I got a really nice car for a great price and he hooked me up with insurance as well. Go and ask for him specifically!!!! Plz and you’ll get a great deal!!!

  29. Tishawna Banks

    Jul 09, 2022

    Awesome experience here.Simone was very friendly and helpful my whole time here. Thank you

  30. Deborah Morris

    Jul 02, 2022

    Evan and all the workers at action auto are A1 people if you need a car this is the place to go and get one

  31. Victoria Dorsett

    Jun 10, 2022

    Long story short, I stumbled to the place on accident. I originally went to the place next door for them to tell me the car they had on the website had sold a month ago. So we were leaving and I saw a car in Action Auto’s lot that really caught my eye. My salesman, Anthony, was incredibly helpful and knowledgeable. (I know he’s no longer there but al of them are great). Everyone in the dealership was friendly to us and were more than accommodating to what we needed as a vehicle. They weren’t trying to put us in something out of our range or needs. They got me into a 2012 Jetta TDI and I’m literally IN LOVE with this car. They’re great people. Seriously we will be back when we need another vehicle! They have a large variety of vehicles on their lot. They definitely have something for you too! I 100% felt like family when I was there.

  32. Mason Barton

    Apr 14, 2022

    Great dealership!! Gary was our sales man and he did a great job guiding us through our car search and purchase. After a long night of paper work he stayed late looking for the best financing for a first time car buyer. After finding a miraculous deal for us He called the next day to inform me that he found a bank to lower my payment extremely. For a first time buyer and a person starting with new credit they really worked with me to get the dream car I’ve been looking for. Great place to go to and start a new venture and future with the car of your dreams.

  33. Naya Williams

    Feb 22, 2022

    My experience with them was amazing. They were very patient with me and understanding on the things I was looking for to purchase a car. My car had a flat and they had came out to help me with replacing it and they didn’t have to do it. Wondering thank you guys for the service.

  34. Kevin Stewart

    Feb 18, 2022

    This place was a great auto buying experience !! I got the truck I had been looking for days for !! Gary had me test driving in less than ten minutes and Jason was on point coordinating everything else that needed done . Fun , fast , and professional !! I highly recommend Action auto and if needed will buy there again .

  35. Sup

    Feb 11, 2022

    Picked up a 5th gen 4Runner from Stefany, she was awesome very friendly, understanding and patient . I definitely recommend action auto. Go see Stefany !Scott and Jason were also very friendly! Thank you Action Auto !

  36. SpellerFamily

    Jan 16, 2022

    Great service my apologies for the misunderstanding car running great . They’ll work with you and always keep it ?? ??

  37. Jeanie Kurchinski

    Jan 15, 2022

    great friendly service and reliable vehicle. They make the car buying service very smooth.

  38. Quan Cypress

    Dec 21, 2021

    THEY WERE PATIENT THEY WERE KNOWLEDGEABLE AND THEY MAKE THIBGS HAPPEN FOR YOU AS LONG AS YOU COME CORRECT EXPECT THE SAME IN RETURN FROM THESE GUYS 5stars

  39. April Cherry

    Nov 13, 2021

    Vehicles are priced high compared to what they are worth. Do your research on the type of car you are looking for.

  40. Lynsie Charville

    Aug 26, 2021

    The people at this business went above and beyond to get us into the vehicle we wanted. They have beautiful cars that all run smooth and amazing. I’m so happy with our purchase at this business and I will gladly return again un the near future to purchase another vehicle. Thanks so much again and thanks for our new beauty !

  41. Steven Walcer

    Apr 29, 2021

    Great customer service fair pricing awesome cars helpful staff highly recommended

  42. John Stakes (BIGJOHN)

    Mar 18, 2021

    I have been to a lot of car lots but this is the best brain ready cares about his customer I know for a fact he will look out for you

  43. Heather

    Jan 31, 2021

    Ask for Tre if you need to buy a car!

  44. Carl Neumann

    Jan 17, 2021

    My wife and I would like to thank you all for a very friendly and pleasant visit. Definitely recommend to anyone in the market for a used vehicle to contact Action Auto Specialists. They are top notch.??

  45. Denise Rhodes

    Oct 14, 2020

    All things worked out for me and I love my truck?? Thank you Brian.

  46. Tiffany Askew

    Aug 18, 2020

    There straight to the point and doesn’t waste time ????

  47. Ashley Wynn

    Jul 19, 2020

  48. Tre Ore

    May 27, 2020

  49. Teresa Boyd

    Mar 04, 2020

    Great customer service great employees as well as inventory

  50. B .Esquerdo

    Dec 21, 2019

    Very friendly environment, good professional workers and there to help you out